Our maintenance plans include daily automated backups stored off-site. In the event of a hack, server failure, or accidental data loss, we can restore your website to a clean state within hours.

Yes. We’ve migrated stores with 10,000+ products, including product images, variants, pricing, stock levels, categories, and customer reviews — with full data integrity checks before and after the migration.

A standard website migration takes 1–2 weeks. Large eCommerce migrations with thousands of products, customer data, and order history can take 3–4 weeks. We provide a detailed plan and timeline before starting.

When done correctly, migrations have minimal SEO impact. We set up 301 redirects for all changed URLs, preserve meta data, submit updated sitemaps to Google, and monitor rankings post-launch to catch and fix any issues quickly.

Our maintenance plans cover WordPress core, theme, and plugin updates; security monitoring; daily backups; uptime monitoring; bug fixes; and monthly performance checks. Plans are flexible — choose what matches your needs and budget.

No. We use a staging environment to build and test the migrated site in full before switching over. The actual DNS cutover takes minutes, resulting in minimal or zero downtime for your visitors.

We migrate WordPress sites, WooCommerce stores, Shopify stores, Magento, OpenCart, and custom-built websites — to new platforms, new hosts, or new domain names. We handle the entire process with no data loss.

We start every project with a detailed brief and discovery process to minimise the chance of a mismatch. If the initial concepts miss the mark, we discuss the feedback in depth and present revised directions — we don’t stop until you’re genuinely happy.

Yes. Every branding project includes a brand guidelines document covering logo usage rules, colour codes (HEX, RGB, CMYK, Pantone), typography hierarchy, spacing, and do/don’t examples — so your brand stays consistent across all channels.

Yes. Logo redesigns are something we do frequently — modernising outdated logos while retaining brand recognition. We analyse your current logo, understand what’s worth keeping, and evolve it into something that works across all modern touchpoints.

You’ll receive all logo variations in AI (Adobe Illustrator), EPS, PDF, SVG, PNG (transparent), and JPEG formats — covering every use case from website and social media to print and large-format signage.

Yes. On final payment, full ownership of all logo files and brand assets transfers to you. You receive all source files (AI, EPS) plus export-ready formats (PNG, SVG, PDF) for print and digital use.

A full branding project typically takes 2–4 weeks from brief to final delivery. Logo-only projects can be completed in 1–2 weeks. Timeline depends on the number of feedback rounds and how quickly we receive your input.

We present 3 initial logo concepts based on your brief. You select the direction you prefer, and we refine from there. The process includes two rounds of revisions to make sure the final logo is exactly right.

Our branding packages include logo design, colour palette, typography selection, brand guidelines document, and social media kit. Larger packages also include stationery design, brand voice guidelines, and packaging mockups.

We start with a discovery session where we gather your brand guidelines (or brief if rebranding), target audience profile, competitor references, pages required, and any design preferences. The more context we have, the faster we deliver designs you love.

Yes. We design conversion-focused landing pages for product launches, ad campaigns, lead generation, and events. Every element is intentional — from the headline hierarchy to the CTA placement — with the goal of maximising conversions.

Yes. Website redesigns are a large part of our work. We analyse your current site’s strengths, weaknesses, and user behaviour data before designing a new version that improves conversion, usability, and brand perception.

Our standard projects include two rounds of design revisions. Additional revision rounds can be added if needed. We find that starting from a thorough brief typically means most clients are happy within the first or second round.

Yes. We present full design mockups in Figma before any development begins. You review and provide feedback, we refine, and development only starts once you’ve signed off on the final designs. No surprises.

We use Figma for all UI/UX design work — it allows for collaborative design, interactive prototypes, and easy handoff to developers. We also use FigJam for user journey mapping and wireframing workshops.

Yes. All our designs are mobile-first — we start with the smallest screen and scale up. Since most web traffic comes from mobile devices, this ensures a fast, functional experience on phones before optimising for tablets and desktops.

Web design focuses on the visual appearance — layout, typography, colour, and branding. UI/UX goes deeper: UI is the interface design (buttons, forms, components) and UX is the overall user journey and experience. We offer both as an integrated service.

Yes. We offer monthly performance monitoring that includes Core Web Vitals tracking, uptime monitoring, and a report flagging any regressions. This ensures your site stays fast as new content and plugins are added over time.

We optimise WordPress, WooCommerce, Shopify, BigCommerce, and custom-built websites. Each platform has specific optimisation techniques — we apply the right stack of tools and configurations for your platform.

Yes — improving Core Web Vitals is our primary goal. Better scores directly benefit your Google search rankings, reduce bounce rate, and improve user experience. We target LCP, INP, and CLS improvements on every project.

We measure before and after using Google PageSpeed Insights, Lighthouse, GTmetrix, and Chrome UX Report. We document the improvement in Lighthouse scores, Core Web Vitals, and real-world load times for both mobile and desktop.

Common causes include unoptimised images, render-blocking scripts, no caching, slow server response times, excessive plugins, large CSS/JS files, and missing CDN configuration. Our audit identifies and prioritises all these issues.

No. Our optimisations are technical — caching, image compression, code minification, script deferral, and server configuration. Your design, layout, and content remain exactly the same. Visitors see the same site, just faster.

A standard speed optimisation engagement takes 1–2 weeks for an audit and initial fixes. Deeper work on custom themes or complex websites may take 3–4 weeks. We prioritise the changes with the highest performance impact first.

Google considers a Lighthouse performance score of 90+ as good. For Core Web Vitals, the targets are LCP under 2.5s, INP under 200ms, and CLS under 0.1. We aim to meet or exceed all three thresholds for both mobile and desktop.

We recommend a minimum of 3 months for SEO and 1 month for paid ads — SEO needs time to show results, while ads can be evaluated sooner. We don’t lock you into long contracts; we earn your continued business through results.

Yes. We’ve run campaigns for eCommerce, retail, hospitality, education, professional services, and B2B companies. Our approach is tailored to your industry, audience, and competitive landscape.

We manage Instagram, Facebook, LinkedIn, and Twitter/X — including content creation, scheduling, community management, and paid social campaigns. We recommend platforms based on where your audience is most active.

We track KPIs aligned with your goals — including organic traffic, keyword rankings, conversion rate, cost per lead, ROAS, and revenue attribution. Monthly reports give you a clear picture of performance and where budget is delivering results.

Yes. We set up and manage Google Search, Shopping, Display, and Performance Max campaigns. We handle keyword research, ad copy, bidding strategy, audience targeting, and ongoing optimisation to maximise your return on ad spend.

Yes. We optimise your Google Business Profile, build local citations, manage reviews, and optimise location pages to help you rank in local search results and Google Maps — essential for businesses serving a specific city or region.

Our SEO audit covers technical health (crawlability, indexation, site speed), on-page factors (titles, meta, content quality), backlink profile analysis, keyword gap analysis, and competitor benchmarking — with a prioritised action plan.

SEO is a long-term strategy. Most businesses start seeing measurable improvements in rankings and traffic within 3–6 months of consistent optimisation. Competitive industries may take 6–12 months. We set realistic expectations from the start.

Yes. We include a post-launch training session covering day-to-day store management, promotions, shipping settings, and reporting. We’re also available for ongoing support if your team needs further assistance.

A standard BigCommerce store takes 4–8 weeks. Projects requiring custom theme development, complex integrations, or catalogue migrations may take 10–14 weeks. We provide a full project plan before we begin.

Yes. BigCommerce’s control panel is intuitive for managing products, orders, promotions, and content. We provide a handover session and documentation so your team can confidently run the store from day one.

Yes. BigCommerce has strong native B2B capabilities including customer group pricing, quote management, purchase order payments, and bulk ordering. For advanced needs, we integrate with B2B Edition for wholesale operations.

BigCommerce supports 65+ payment gateways including PayPal, Stripe, Square, Razorpay, and Braintree. It also supports Apple Pay, Google Pay, and Buy Now Pay Later options like Afterpay and Klarna.

Yes. We migrate stores from Shopify, WooCommerce, Magento, and other platforms to BigCommerce — including products, categories, customers, orders, and URL redirects to protect your SEO rankings.

Yes. We design and develop custom BigCommerce storefronts using Stencil, BigCommerce’s modern theme framework. We also customise existing Cornerstone themes to match your brand identity and conversion goals.

BigCommerce is ideal for fast-growing businesses that need enterprise-grade features without the cost of Shopify Plus. It offers multi-currency, multi-storefront, advanced B2B tools, and no transaction fees — all built in out of the box.

A standard Shopify store build takes 3–6 weeks. Custom theme development with complex features or large product imports can take 8–12 weeks. We provide a clear timeline and milestone breakdown before starting.

Shopify supports Shopify Payments, PayPal, Stripe, Razorpay, PayU, and 100+ other payment gateways. We configure the right options for your region and customer base, including UPI and cash-on-delivery for Indian stores.

Absolutely. Shopify’s admin is one of the most user-friendly in the industry. We include a handover session after launch so you can confidently manage products, orders, discounts, and content on your own.

Yes. We work with Shopify Plus merchants and can take advantage of Plus-exclusive features like custom checkout using Checkout Extensibility, Shopify Functions, B2B catalogues, and multi-store setups.

Yes. We integrate Shopify with apps and services including email marketing (Klaviyo, Mailchimp), CRMs, inventory management, shipping providers, loyalty programmes, and review platforms. We also build custom Shopify apps when needed.

For most growing businesses, the Shopify plan ($79/month) is sufficient. If you need advanced reporting, lower transaction fees, or B2B features, Shopify Advanced or Shopify Plus may be better. We’ll advise on the right plan during the discovery call.

Yes. We handle full store migrations to Shopify — including products, collections, customer data, order history, redirects, and SEO settings — from platforms like WooCommerce, Magento, OpenCart, and BigCommerce.

Yes. We design and develop fully custom Shopify themes from scratch, as well as customise existing themes to match your brand. All our themes are responsive, fast-loading, and built to Shopify’s latest Liquid standards.

Yes. We offer a post-launch handover session covering store management, order processing, adding products, running promotions, and basic troubleshooting. Extended training sessions are available if your team needs deeper guidance.

A standard WooCommerce store takes 4–8 weeks from discovery to launch. Stores with custom design, complex integrations, or large product imports may take 10–14 weeks. We share a detailed project timeline before we begin.

WooCommerce is ideal if you want full ownership of your store, are already on WordPress, or need deep customisation. It’s cost-effective for growing businesses. If you’re unsure, we’ll recommend the best platform after a free discovery call.

Yes. We configure shipping zones, flat-rate and free shipping rules, weight-based rates, and real-time carrier rates (DHL, FedEx, etc.). We also handle GST and tax settings for Indian businesses and international tax rules as needed.

Yes — managing products, orders, coupons, and customers in WooCommerce is straightforward. We include a handover session and documentation so you’re fully comfortable running the store independently after launch.

We integrate popular gateways including Razorpay, PayU, Stripe, PayPal, CCAvenue, and bank transfer. We can also set up Buy Now Pay Later options and regional payment methods based on your target market.

Yes. WooCommerce can handle thousands of products when the store is properly optimised. We set up caching, efficient database queries, and a CDN so performance remains fast regardless of catalogue size.

A full WooCommerce build includes custom design, theme development, product catalogue setup, payment gateway integration, shipping configuration, tax setup, security hardening, speed optimisation, and a handover session so you can manage the store yourself.

Yes. Beyond the built-in simple, variable, and grouped products, we build fully custom product types — such as bundles, kits, print-on-demand products, rentals, and bookable services — tailored to how your business sells.

Yes. We customise the WooCommerce checkout to match your brand and conversion goals — including one-page checkouts, multi-step flows, address autocomplete, custom fields, upsells, and express payment options like Razorpay and Stripe.

Yes. We offer WooCommerce bug fixing and emergency support. Whether it’s a broken checkout, payment gateway failure, plugin conflict, or white screen error, we diagnose and resolve issues quickly — usually within 24–48 hours.

Yes. We implement performance optimisations including database query improvements, object caching, CDN configuration, lazy loading, and server-side rendering where applicable — so your store handles traffic spikes without slowdowns.

We follow security best practices including SSL enforcement, input sanitisation, role-based access control, regular dependency audits, and secure payment gateway integration. We also recommend a maintenance plan for ongoing security updates.

Absolutely. We integrate WooCommerce with popular platforms like HubSpot, Zoho, Salesforce, and SAP, as well as custom ERP and inventory management systems. This keeps your stock, orders, and customer data in sync automatically.

Yes. We develop custom plugins for WooCommerce that extend its functionality — from custom pricing rules and dynamic discounts to third-party API integrations and admin workflow tools. All plugins are built to WordPress coding standards.

We build custom WooCommerce solutions including bespoke themes, custom plugins, advanced product configurators, subscription systems, multi-vendor marketplaces, and complex checkout flows — all tailored to your specific business requirements.

Yes — we offer a free 30-minute discovery call to understand your needs and see if we’re a good fit. No obligation, no sales pressure. Just an honest conversation about your project.

We’ve delivered projects across retail, fashion, food & beverage, health & wellness, B2B, and professional services. If you sell online or want to, we can help.

Yes. We’re happy to sign an NDA before any detailed discussions. Your business ideas, data, and project details are always kept strictly confidential.

Simply reach out via our contact page or book a free discovery call. We’ll learn about your project, answer your questions, and send you a detailed proposal with timeline and pricing — usually within 48 hours.

We’re based in India with a distributed team that works with clients globally — including the UK, US, Australia, and the Middle East. All communication is handled remotely over Slack, WhatsApp, or video call.

Zeroradius is a full-service digital agency specialising in eCommerce development, web design, branding, and digital marketing. We help businesses of all sizes build a strong online presence and grow revenue through smart digital solutions.

Yes. Beyond development, we offer SEO audits, on-page optimisation, Google Ads management, and social media marketing. Most of our clients bundle development with a marketing retainer for best results.

Project costs vary based on scope, platform, and complexity. A basic eCommerce store starts from ₹80,000 (~$1,000), while fully custom builds with integrations can go higher. We provide a detailed quote after the discovery call — no surprises.

Yes — we’re a distributed team and work with clients across the UK, US, Australia, and the Middle East. We schedule calls around your timezone and communicate daily over Slack or WhatsApp.

We start with a discovery session to understand your brand, goals, and audience. From there we move through wireframing, design mockups, your feedback round, development, QA testing, and finally launch. You’re involved at every stage.

Absolutely. We handle full platform migrations — including products, customer data, order history, and SEO settings — with zero downtime. We’ve migrated stores from Magento, OpenCart, and custom platforms to WooCommerce, Shopify, and BigCommerce.

Yes. We offer flexible maintenance plans that cover security updates, performance monitoring, bug fixes, and content updates. Most clients retain us on a monthly basis after launch.

A standard eCommerce store typically takes 4–8 weeks from discovery to launch. Larger projects with custom integrations or complex designs can take 10–16 weeks. We give you a detailed timeline before we start.

We work primarily with WooCommerce, Shopify, and BigCommerce — the three leading platforms for growing online stores. We recommend the right platform based on your business size, budget, and long-term goals.

We specialise in product design, brand identity, web design, and digital strategy — helping businesses create meaningful digital experiences that connect with their audiences.

Project costs vary depending on the scope, deliverables, and timeline. We offer flexible engagement models — fixed-price for well-defined scopes and retainer-based for ongoing work. Contact us for a tailored quote.

We evaluate the scope and complexity of the project, the number of screens, the design system requirements, and the level of interaction design needed to provide an accurate timeline estimate.

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